1. Introduction
Welcome to Plan Explorer ("we," "our," or "us"). We provide career-focused educational training programs, bespoke software engineering services, and productivity browser extensions. We are committed to protecting your personal data and respecting your privacy in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and global online advertising standards.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for an account: Name, email address, contact phone number, and account credentials.
- Enroll in courses or purchase software: Transaction identifiers, billing records, and course progress data.
- Submit forms: Admission applications, quote requests, customer support tickets, and contact inquiries.
- Browse our website: IP address, browser type, operating system, pages visited, and referring URLs via server logs.
3. Google AdSense & Third-Party Advertising
We use Google AdSense and authorized third-party advertising vendors to serve advertisements when you visit our website.
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to our sites and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Google Ads Settings or through the Network Advertising Initiative opt-out page at www.aboutads.info.
4. Browser Extensions & Client-Side Privacy
Our free and commercial browser extensions (such as Translator PX, Email Extractor PX, Auto Refresh PX, and YouTube Volume Booster PX) operate 100% client-side within your browser's local sandbox. They do not transmit your local extracted emails, translation queries, or browsing histories to external servers. Your local data remains strictly under your control on your machine.
5. How We Use Your Information
We process collected data for legitimate operational and business purposes:
- To provide, maintain, and enhance our courses, lessons, and software solutions.
- To process purchase orders, generate authentic digital invoices, and verify student credentials.
- To respond to customer support inquiries and provide live assistance.
- To detect, prevent, and remediate technical security vulnerabilities or unauthorized activities.
6. Data Retention & Security
We retain personal data only for as long as necessary to fulfill the educational or transaction purposes outlined in this policy. We employ robust technical safeguards—including SSL/TLS encryption, salted password hashing, and role-based firewall restrictions—to guard against unauthorized access, loss, or misuse.
7. Your Legal Privacy Rights
Depending on your jurisdiction, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete records.
- Request erasure (the "right to be forgotten") of your account and personal details.
- Object to or restrict the processing of your personal information.
8. Contact Us
If you have questions, feedback, or data privacy requests concerning this policy, please reach out directly to our Data Protection team at:
Email: planexplorerbd@gmail.com
Address: Noyapara, Ghoraghat, Dinajpur
Helpline: +880 1760-792853